Returns & Refunds

You can return items that you are not happy with within 30 days from purchase. If you’d like to return something or you believe you have a faulty item please contact us via email and we will do our best to resolve the issue with as little fuss as possible.

Once we receive your returned parcel, we will process everything accordingly and keep you updated via email. We aim to refund customers within 3-5 days from the date that an item is returned. If you originally paid by PayPal then you should receive the refund instantly. However, if you paid using a credit or debit card it can sometimes take an additional few days for refunds to be credited and post to your account.

Returns should be addressed to:

Series-Defender Outfitters LLC
Attn: Returns
6 Ashleigh Ln
Saratoga Springs, NY 12866
USA

Please be sure to include a copy of your original order paperwork or order number so we can credit accordingly.

NOTE: Items must be returned in unused/new condition to receive a refund.  Any products previously fitted, used, etc are not eligible for refunds.